By guest, Aug 16 2016 08:37PM
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Horrible came out twice, leaving my house with the problem not fixed and other leaks. Had to pay someone else to fix all of your mistakes. People in office were rude, no one knew anything, and refused to refund my money.
Joseph was very professional as he was troubleshooting the problem. I would highly recommend him.
It appears that the owner who the secretary in the office told me was named Tina was too busy to talk to me because she was a businesswoman. She wasn't too busy to cash my check tbough, The secretary finally contacted her and got back on the phone with me Friday at 4 and said I would be called within the hour, Well its Saturday and still no call,. Great customer service. Your company tried to take us for 1600 on top of the 125 we paid for call and the amount you were to receive from the warranty company. There is no code violation for a sump pump in our township. I checked. There is a sump pump that fit in the pit as we had it done by another company. Way to run a business. If I don't hear from you I will be filing a complaint with BBB and posting reviews on social media. What a disgrace.
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